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Guarantees

What Roofing Guarantees Should I Expect?

Updated 2026-03-01 · Written by the Town & Country Roofing team

Quick answer

What Roofing Guarantees Should I Expect?

The three types of roofing guarantee — and what a reputable contractor should give you in writing.

There are three overlapping guarantees on any well-managed roofing job: workmanship guarantee (from the contractor), manufacturer product warranty (on materials), and any applicable insurance-backed guarantee.

A workmanship guarantee should be in writing, name the property, list the works, and state the duration. Verbal guarantees are worth what they cost.

Product warranties are supplied by the manufacturer — pass-through documentation should be included with your handover pack.

Always ask what the claim process is: who to contact, in what format, and what response you should expect.