Town & Country Roofing Carlisle Ltd logo — trusted roofers in Carlisle and Cumbria
Problems

What to Do When Your Roof Is Leaking

Updated 2026-03-01 · Written by the Town & Country Roofing team

Quick answer

What to Do When Your Roof Is Leaking

A step-by-step plan for the first hour of a roof leak — including what NOT to do.

The first hour of a roof leak matters. Contained damage stays cheap; unmanaged damage spreads through ceilings, insulation and electrics.

First: contain the water. Place a bucket or container under the drip and, if the ceiling is bulging, pierce the lowest point of the bulge with a screwdriver to release trapped water into your container. A controlled release is far better than a sudden ceiling collapse.

Second: turn off electrics in the affected area if water is anywhere near light fittings or wiring.

Third: move furniture, electronics and valuables clear of the drip zone. Photograph any damage as you go — useful for insurance later.

Do not climb onto the roof. Wet roofs are lethal, and most 'quick fixes' from a ladder cause more damage than they prevent.

Call a professional roofer. A qualified team can attend, make the roof watertight and document the damage properly. Emergency response is available 24/7 — please call rather than email if water is coming in.