Guarantees
Written guarantees. In plain English.
Every job closes with a written workmanship guarantee, manufacturer product warranties where applicable and a photo pack for your records.
Workmanship guarantee
[CLIENT TO CONFIRM: Workmanship guarantee duration — e.g. 10 years]
What's covered
- Workmanship on quoted works
- Detailing at flashings, valleys and abutments
- Bedding and fixing of new materials
Manufacturer warranties
Manufacturer product warranties passed through in full where applicable.
Claim process
Report the issue in writing (email or letter). We attend within [CLIENT TO CONFIRM: SLA] and rectify at no cost within the guarantee scope.
Handover pack
Every job closes with a photo pack, written guarantee certificate and, where relevant, manufacturer warranty documents.
- • Written workmanship guarantee certificate
- • Photo pack (before / during / after)
- • Manufacturer product warranty documents
- • Contact for any post-job questions
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