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Choosing a roofer

How do I find a good roofer?

Written & reviewed by the Town & Country Roofing teamLast checked Insured & credentialed
Quick answer

Look for an established contractor with relevant roofing experience, appropriate insurance, verifiable reviews, examples of comparable work and a clear written quotation. Do not choose solely on price; diagnosis, specification, access arrangements, guarantees and communication also matter.

How to Choose a Local Roofing Contractor

Local address and phone number — not just a mobile and a PO Box. You should be able to verify where the business operates from.

Companies House registration — check the company number, filing history and directors before you sign anything.

Public and employers' liability insurance — ask for the policy document, not just a promise. Check the sum insured is at least £2m public liability.

Written quotes — not verbal estimates. Itemised, dated and specifying materials.

Written workmanship guarantee — with a stated duration, in writing.

Genuine reviews with sources — Google, Checkatrade or Trustpilot links, not screenshots.

Photo evidence of previous work — real projects, real addresses (redacted as needed).

Clear payment terms — deposits should be reasonable and staged; never pay large sums in cash up-front.

Willingness to visit before quoting — no reputable roofer quotes without seeing the roof.

Time to answer questions — a contractor who won't explain the job isn't the right contractor.

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