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Storm damage & insurance

What should I do if roof tiles blow off in a storm?

Written & reviewed by the Town & Country Roofing teamLast checked Insured & credentialed
Quick answer

Keep people away from areas where loose materials could fall, avoid climbing onto the roof and photograph visible damage from a safe location. If water can enter the property, contact a roofer about temporary weatherproofing and speak to your insurer where a claim may be appropriate.

First steps, safely

Keep clear of the area beneath the damage — loose tiles can fall long after the wind has dropped — and keep people and vehicles away until the roof has been made safe.

Photograph what you can see from ground level, including debris. That record is useful both for the roofer and for any insurance claim, and it costs nothing.

Making it safe and making the claim

Temporary protection to stop water getting in is normally reasonable and expected before a full repair; keep receipts and photographs of anything done.

Contact your insurer early to confirm what they require, and be cautious of anyone calling door to door offering immediate roof work after a storm.

What to Do After Storm Damage

Once the wind has dropped, the safest first step is a ground-level check with a phone camera. Look for missing slates or tiles, dislodged ridges, and any debris on the ground.

Photograph everything — timestamped photos are useful evidence for your household insurer.

If water is coming in, contain it, move electricals away, and call for emergency roofing support. Do not climb onto the roof.

A drone survey after a storm gives complete coverage without risk and produces the imagery your insurer needs to authorise a claim.

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