What should I do immediately if water is coming through the roof?
Move possessions away from the affected area, contain drips where it is safe to do so and avoid climbing onto a wet or storm-damaged roof. If water is near electrical fittings, ceilings are bulging or materials appear unsafe, treat the situation as urgent and obtain professional assistance.
What to Do When Your Roof Is Leaking
The first hour of a roof leak matters. Contained damage stays cheap; unmanaged damage spreads through ceilings, insulation and electrics.
First: contain the water. Place a bucket or container under the drip and, if the ceiling is bulging, pierce the lowest point of the bulge with a screwdriver to release trapped water into your container. A controlled release is far better than a sudden ceiling collapse.
Second: turn off electrics in the affected area if water is anywhere near light fittings or wiring.
Third: move furniture, electronics and valuables clear of the drip zone. Photograph any damage as you go — useful for insurance later.
Do not climb onto the roof. Wet roofs are lethal, and most 'quick fixes' from a ladder cause more damage than they prevent.
Call a professional roofer. A qualified team can attend, make the roof watertight and document the damage properly. Emergency response is available 24/7 — please call rather than email if water is coming in.